If you had asked me a few years ago about ADA accessibility lawsuits, I would have talked about the importance of ensuring your business’s seating, aisles, and restrooms complied with the ADA accessibility guidelines. Although plaintiffs continue to file lawsuits alleging barriers to physical accessibility, over the past two years, a new type of accessibility lawsuit has become very common. Rather than focusing on physical barriers, more and more lawsuits are now being filed by visually-impaired plaintiffs alleging that the websites of businesses are inaccessible and violate Title III of the ADA. These lawsuits typically allege that the visually-impaired plaintiff visited the website of a business and was unable to access all of the businesses products and services. Because visually-impaired individuals often rely on screen-reading software to access websites, if websites are not properly formatted in a way that allows the software to decipher the…
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