The Big Law Service Delivery Curve

The Big Law service delivery curve impacts in-house counsel and legal departments generally. How quickly are firms adopting or adapting to the latest trends and technologies? Legal buyers are already making major moves. “Graphing service delivery changes requires metrics. Too bad we lack metrics. But a thought experiment can help us understand changes in service delivery….Where I have seen the most and fastest change in service delivery is in law firm pricing and matter budgeting. Until about one-half dozen years ago, there were only a handful of law firm pricing professionals. Now, the main pricing conference, P3, has some 500 attendees…What about legal tech? Uptake of machine learning systems for due diligence reviews has been rapid.” Read: The Big Law Service Delivery Curve at Prism Legal

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