Q: I have been told that I should try not turn down work, but I have also been told not to take on too much work. I am not sure when I should say, “no.” Do you have any suggestions about when and how I should decline work? A: You are in luck. Recently, in working with a prestigious firm on its new associate orientation, a secret and coveted text came into my possession. Written by Anonymous, the compendium is aptly named, The Little Book of No. More on that below. But first, some caveats. Someone has to do the work. Remember that telling the client, “no” is not an option. Someone has to do the work. And the lawyers who give you work are your internal clients. Generally, you need to identify a few lawyers who will give you regular work and will help you advance in your career. Do your best to handle anything those lawyers need – without fail. Try to block out some time in your day for emergencies, including urgent requests from key lawyers.…
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