Investigating the Effects of Google’s Search Engine Result Page in Evaluating the Credibility of Online News Sources

Investigating the Effects of Google’s Search Engine Result Page in Evaluating the Credibility of Online News Sources, Emma Lurie and Eni Mustafaraj. WebSci’18, May 27-30, 2018, Amsterdam, Netherlands. “Recent research has suggested that young users are not particularly skilled in assessing the credibility of online content. A follow up study comparing students to fact checkers noticed that students spend too much time on the page itself, while fact checkers performed “lateral reading”, searching other sources. We have taken this line of research one step further and designed a study in which participants were instructed to do lateral reading for credibility assessment by inspecting Google’s search engine result page (SERP) of unfamiliar news sources. In this paper, we summarize findings from interviews with 30 participants. A component of the SERP noticed regularly by the participants is the so-called Knowledge Panel, which provides…

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