Charter users who didn’t get promised speeds will get $75 or $150 refunds

Enlarge (credit: Getty Images | tazytaz) Charter has agreed to pay $62.5 million in refunds to more than 700,000 customers to settle a lawsuit filed by the New York state attorney general's office, which alleged that Charter defrauded customers by promising Internet speeds that it knew it could not deliver. The 700,000 New York-based customers will receive between $75 and $150 each, NY AG Barbara Underwood announced today. Charter will also provide access to "streaming services and premium channels, with a retail value of over $100 million, at no charge for approximately 2.2 million active subscribers." The settlement's total value is $174.2 million, the AG's office said. "The $62.5 million in direct refunds to consumers alone are believed to represent the largest-ever payout to consumers by an Internet service provider (ISP) in US history," the AG's announcement said. "The landmark agreement settles a consumer fraud action…

Read more detail on Recent Technology posts –

This entry was posted in Technology & Cyberlaw and tagged , , , , , , . Bookmark the permalink.

Leave a Reply