CFPB techies blast talk of taking down complaint portal

FCW.com: “…Created by the 2010 Dodd-Frank law, the Consumer Financial Protection Bureau is one of the first federal examples of bringing in outside tech talent to deliver government services. “If you’re going to build a government agency from scratch, you’re going to get the chance to do things differently,” one former CFPB senior official told FCW. That different approach also resulted in one of government’s first major government 2.0 digital service offerings: an online, searchable database of consumer complaints against bad behavior from the financial industry. Now, the bureau’s acting head has indicated he wants to take it down. “I don’t see anything in here that says I have to run a Yelp for financial services sponsored by the federal government,” acting CFPB Director Mick Mulvaney, who also serves as the director of the Office of Management and Budget, said at a recent American Bankers Association…

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