Tag Archives: User

Doing User Research in the Courts on the Future of Access to Justice

Legal Design Lab: “Over the past quarter, the Stanford Legal Design Lab has established a regular on-site civic user testing group at the California courts. Through a policy lab class, Community-Led System Design Practice, our team of five students, teachers, and fellows has … Continue reading

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CMS Releases Updated Medicare Secondary Payer Recovery Portal User Guide Noting Enhancements to the Portal

CMS recently released an updated Medicare Secondary Payer Recovery Portal (MSRP) user guide in the hopes to lead to some more efficient practices.  A summary of the updates is as follows:   To reduce the number of calls received by … Continue reading

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Facebook let select companies have “special access” to user data, per report

Enlarge (credit: JOSH EDELSON/AFP/Getty Images) Facebook maintained secret deals with a handful of companies, allowing them to gain "special access to user records," long after it cut off most developers' access to such user data back in 2015, according to … Continue reading

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Facebook, Instagram Lack Transparency on Government-Ordered Content Removal Amid Unprecedented Demands to Censor User Speech, EFF's Annual Who Has Your Back Report Shows

Apple App Store, Google Play Store, YouTube Among the Best at Informing Users About the Number of, and Reasons for, Content Takedowns San Francisco, California — Facing increased demands from governments to remove user content, purportedly in the name of … Continue reading

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visiting a website without buying through it binds user to arbitration for offline purchase, court finds

Himber v. Live Nation Worldwide, Inc., 2018 WL 2304770, No. 16-CV-5001(JS) (E.D.N.Y. May 21, 2018)In this decision, the court compels arbitration because the plaintiff had (1) previously purchased tickets from Live Nation’s website and, perhaps more surprisingly, independently because he … Continue reading

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