State Farm Insurance Claim Process and Outcomes

State Farm Insurance is at the forefront of using computerized claims processing to reduce the value of claims paid out to accident victims. Allstate pioneered the use of a computer program known as Colossus to drive downward settlement offers submitted to claimants and State Farm soon followed with similar claims processing software used in calculating settlement offers in all injury claims arising out of auto accidents. The claims process reduces insurance adjusters to glorified data entry technicians while the computer spits out lowball offers to injured claimants. Hiring a qualified Houston personal injury attorney with knowledge about the specifics of the claims process is the only way to maximize the potential for higher settlements in light of the industry reliance on computer driven settlement offers designed to continually drive down the average payouts for particular categories of cases. The programs typically disregard jury verdicts and only factor in the low range…

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