Learning from Experience for Better Government

We need government. We need government to work well.  More precisely, we need government to be effective, efficient, fair, courteous, understandable, and honest in the way it tackles the responsibilities legally given to it through democratic and other decision-making processes. In addition, for government to work well, we need good people working in government. That is, we need workers equipped with the right set of skills, knowledge, and authorities to do their jobs well to advance the public’s well-being. Beyond that, we need them to learn continually from past experience, both what worked well and what did not. Paul R. Verkuil focuses on the people who work in government in his book, Valuing Bureaucracy: The Case for Professional Government. So does John DiIulio, in Bring Back the Bureaucrats. Although I wholly agree with these authors’ assertion that government workers are critical to effective, trusted government and that government needs professional…

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