FAA Mandates Crew Resource Management Training for On-Demand Charters

by Sara M. Langston with the blog faculty Source: AMT WASHINGTON – The Federal Aviation Administration (FAA) has finalized a rule that requires non-scheduled charter airlines and air taxis to train pilots and flight attendants in Crew Resource Management (CRM), a well-established concept that helps reduce human error in commercial aviation by teaching pilots, flight attendants and other aviation workers to act as a team. Air carriers affected by the final rule must establish initial and recurrent CRM training for crewmembers within two years of the effective date of the rule. The training must address the captain's authority; intra-crew communications; teamwork; managing workload, time, fatigue and stress; and decision-making skills. This final rule responds to a 2003 National Transportation Safety Board recommendation that is currently on the Board's "Most Wanted" list of safety improvements.

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