Consumer Protection Bill, 2018: A Paradigm Shift?

[Chirali Jain is a BBA LLB (Hons) student at National Law University, Jodhpur] On 20 December 2018, the Lok Sabha passed the Consumer Protection Bill, 2018 (the “Bill”) which is an attempt to replace the entire Consumer Protection Act, 1986 (the “1986 Act”). The question is whether there was a need to replace the entire legislation? What were the insurmountable obstacles that led to a three decades old legislation needing to be replaced? Will such a new legislation be successful in resolving such difficulties? These questions are sought to be addressed by examining the Bill closely. The sole purpose of the 1986 Act was to protect the interest of the consumers. It was a shift from caveat emptor to caveat venditor. It was neither punitive nor preventive in nature, but compensatory. The intention behind the legislation was to provide simple, speedy and inexpensive redressal to the consumers. But a change or shift in the consumers’ mindset, the advent…

Read more detail on Recent Business Law posts –

This entry was posted in Business law and tagged , , , , , . Bookmark the permalink.

Leave a Reply