Aetna’s Medical Director Admits He Didn’t Look at Patient Records Before Denying Care

Can a doctor at an insurance company make a decision to deny care if he or she doesn’t even look at the patient’s medical records? This is a question that the California insurance commissioner Dave Jones will be looking at during a new investigation of Aetna following this stunning admission.  Jones told CNN his expectation would be “that physicians would be reviewing treatment authorization requests.”  I think we all would agree. This is concerning to us as consumer attorneys in Florida who note that Aetna is a long term care insurance company who reviews people’s applications for nursing home and Assisted Living care. Continue reading → The post Aetna’s Medical Director Admits He Didn’t Look at Patient Records Before Denying Care appeared first on Reboot Your Life: Tampa Student Loan and Bankruptcy Attorney Blog.

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